Privacy Policy

Your privacy is important to us

Last updated: February 26, 2026

Introduction

At Autokanik Motors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us through our website forms
Book an appointment or service
Subscribe to our newsletter
Request information about our services
Interact with us on social media

This information may include your name, email address, phone number, vehicle information, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process your service requests and appointments
To communicate with you about your inquiries and bookings
To send you marketing communications (with your consent)
To analyze website usage and improve user experience
To detect, prevent, and address technical issues
To comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly and cannot be disabled. They enable basic features like page navigation and access to secure areas.
Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
Marketing Cookies: These are used to track visitors across websites for marketing purposes and to deliver personalized advertisements.
Social Media Cookies: These enable social media features and sharing capabilities.
Advertising Cookies: These are used to deliver personalized advertisements and track ad performance.

Cookie Preferences: You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer. You can choose which types of cookies to accept or reject, except for essential cookies which are required for the website to function.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics)
When required by law or to protect our rights and safety
In connection with a business transfer or merger
With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to object to processing of your information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Autokanik Motors

Address: Industrial Area Nairobi, Busia road 2, Plot No. 47

Phone: +254 726456629

Email: info@autokanikmotors.co.ke

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